WHAT SHOULD I ASK MY PHOTOGRAPHER?

WHAT FILE FORMAT DO YOU USE?

Most professional photographers use a file format called RAW. In technical terms a RAW file is raw unprocessed information (like an old unprocessed film) from the camera sensor (A really big file)! This means that the files unlike images from a compact camera system or Iphone for example are not instantly viewable. RAW files are used in a professional capacity, as there are a greater range of colours and scope for editing. If your photographer shoots in JPEG, query why this is. This is a good first level filter of a professional, however your photographer may in fact have a genuine and satisfactory reason.

WHAT EQUIPMENT DO YOU USE?

A professional photographer would be expected to shoot on a professional grade camera. One could argue that an artist is not determined by the medium they use – nowadays we have extremely talented toast artists. You do however assume the camera to have manual functions. A professional should never shoot on an automatic setting. A professional is able to manipulate the settings of a camera in order to create different effects such as having the whole scene sharp in a landscape or the subject focussed and background blurred in a portrait. The camera manufacturer (e.g. Canon, Nikon, Olympus) does not determine the camera quality as most manufacturers range from basic, amateur to professional level. As a company we shoot on a combination of Canon 1DX (the highest professional grade camera), 5D mark iii and 5D mark ii cameras. We also have specialist flash systems to minimise strong shadows and continuous lighting torches for a more natural light effect. We also have a considerable amount of back-up equipment should anything go wrong at the shoot.

WHERE ARE YOU BASED?

Unfortunately we have had a number of customers who have been let down by fraudulent businesses. It is good to ensure that your photographer is contactable with a stated postal address and fixed location. CARRO operates from our professional photography studio on the Wynyard Hall estate. You will be able to contact us by both mobile telephone 07494535337 and landline 01740645531 in addition to consultations by appointment at our studio; Lakeside House, 17 Wynyard Woods, Wynyard, Billingham, TS22 5GJ (Near Wynyard Hall).

DO YOU EDIT YOUR IMAGES?

Yes, we edit all images in house. It has become a common trend for photography companies in the USA and United Kingdom to outsource the editing of images to Asia. We pride ourselves that all our photographers are trained to edit images to the highest standard and all images are counter-checked for quality control. Many photographers simply colour correct images and apply a filter or preset. At CARRO all images are edited. A number of photographers who do offer this service only edit images selected by the customer for a printed album. Our images are fully edited which means that blemishes are removed, the subject is enhanced and any distractions are removed from the image such as fire escape signs.  We consult with you to discuss any personal requests during the editing process. At our consultations and fayres we demonstrate the editing process and techniques live and show you the images before and after processing. We also offer a photography re-touching and fixing service for bride and grooms who are unhappy with their wedding photography when taken by another photographer.

HOW FAR IN ADVANCE DO I NEED TO BOOK WITH YOU?

Photography, like most professions is a seasonal business. For weddings, bookings are taken up to 3 years in advance. For summer wedding dates, particularly on a Saturday it is recommended that you secure the date with a £100 booking fee as soon as you are able. The remaining balance is payable 1 calendar month prior to the wedding date.

CAN I GIVE YOU A LIST OF SPECIFIC SHOTS WE WOULD LIKE?

At CARRO we provide an extensive wedding planning and shoot design service. We encourage you to make a comprehensive Pinterest board, view our real weddings and create a magazine scrapbook so that we can better understand your likes and dislikes. As a photographer we need to understand the vision you have of your perfect wedding photographs so that we can deliver your expectations. Alternatively some couples leave all photography decisions to our team based upon our portfolio and extensive experience. Within the comprehensive questionnaire that you receive on booking CARRO we guide you through selecting shots to capture all aspects of your day. We recommend no more than 6-8 formal group photographs and 30 minutes of couples photography. We are happy to oblige to your wishes but would like to reinforce that you must spend time with your guests and enjoy your big day.

CAN I SEE A FULL WEDDING?

It is unfortunate that some photographers are now using images sourced from the web to promote their company rather than using their own work. This means that the images taken do not accurately represent the skill level or quality of work that can be produced by that individual. Ask your photographer to show you full weddings. Viewing a full wedding also guarantees that all images from the day are of a consistent quality rather than a carefully selected display image. It is also wise to ask when the images were taken to confirm that work is current.

DO YOU HAVE A STUDIO?

Yes, we have a professional two-floor studio on the Wynyard Hall estate. Our studio has a 56m2 shooting space, pre-shoot hair and make-up pampering lounge, kitchen and bathroom facilities in addition to images on display showcasing our products.